Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2367 Reviews

5.0

19th September 2026

The dentist Ms Abbaszadeh was very kind, listening carefully to my concerns. She is knowledgeable and professional and I felt that I would be in a safe pair of hands. I was seen on time. The reception area was clean and welcoming and the staff very friendly. On leaving I mentioned that I thought I had my next appointment scheduled, but this was not the case I had a hygienist appointment arranged but not a check up. The receptionist quickly rectified this for me.

19th September 2026

Appointment on time. Dentist very thorough and talked me through everything including the options depending on xray and investigation.

18th September 2026

Great practice. Excellent work, with caring, highly competent professionals. Can't recommend highly enough.

18th September 2026

Courtesy and efficiency with dealing with future appointments at the Practice and after

17th September 2026

High level of care and professionalism taken , team always really friendly and genuine

MP

Mark Perlsweig

Everyone at the practice was very friendly, efficient and on time. The experience was extremely pleasant as far as going in for dental evaluation can be. Dr Jo Bayliss-Chapman, the periodontist in the practice, was exceptionally good. She was very thorough and has a great bedside manner. I’m a physician and she was able to explain concerns and confusion I had about the various issues that I had previously discussed for years with my dentist in the US. Alongside a San Francisco based dental implant surgeon, she was the best dental professional I have ever met. Plus, the practice sent the records of the consult with me without me even asking them to do so. Top notch and I would highly recommend.

16th September 2026

Excellent practice, I am so happy we found it, and now both myself and my husband are your patients. The doctors and the staff are caring, supportive and very helpful!

MS

Mike Seares

Great practice. Excellent work, with caring, highly competent professionals. Can't recommend highly enough.

16th September 2026

Everything in the appointment was satisfactory

PM

Patricia Moss

I have been a patient with this practice for many years. They have always been kind, caring and very professional

11th September 2026

The staff are always friendly and helpful.

SH

Sarah Hatcher

Very happy to have my teeth looked after here. Staff are friendly and take great care to do a great job.

GC

Graham Caleb

This is an Extremely Professional Practice with Equally Professional Staff (at all levels) who have been our dentists for over 25 years. I would recommend to all age groups.

JK

Judith King

I feel lucky that my family and I have Daragh as a dentist. Both extremely professional and kind.

9th September 2026

I have only recently started seeing Stefanie for dental hygiene. She is great - I no longer spit out blood after a session with the hygienist. She also listens to my preference not to have the ultrasonic tartar remover used.

5th September 2026

Perfect as usualPolite friendly staff. Good professional.care

LH

lesley hammond

Friendly and efficient staff. Always feel they know what they're doing.

4th September 2026

Very professional

IP

Ian Parsons

Excellent dentist and hygenist: professional and positive.

TE

Timothy Erskine

Been going for several years, always very high quality and personable treatment

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