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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

1675 Reviews

5.0

21st January 2025

It was fantastic, I felt very looked after and important. The dentist was very informative and I was informed of everything that was happening. I will definitely come back.

21st January 2025

Friendly trustworthy staff

21st January 2025

they did what was required with the minimum of fuss

17th January 2025

Great surgery and great dentist. Always informative and caring towards nervous patients

17th January 2025

The service I receive is always courteous and professional. As a nervous patient, I am always made to feel safe and and as relaxed as possible. And I any questions I have are answered fully and cleatly.

16th January 2025

excellent staff who are trustworthy and pay attention to specific patient wants and needs.

16th January 2025

Always good

VS

V S

Very professional service. I have been with Peter for more than 10 years and he has been great.

15th January 2025

Personalised care and advice. I trust the dental staff & professionals, advice and care for making me feel my care is their # 1 priority.

13th January 2025

An efficient and professional experience in a friendly and relaxed atmosphere.

11th January 2025

I have been attending the practice for over 30 years and have always been happy with the treatment. I don't feel they push unnecessary treatments but always what is best for the long term care of my teeth.

11th January 2025

Professional practice that makes visiting the dentist straightforward and stress free. I have found all clinical staff to be respectful of me as a patient and ready to make any treatment required a good experience. As a child I had horrible dentist experiences and avoided visiting dentists for a long time as an adult. Now I find it a routine experience and no longer have anxiety or fear of dentists.

10th January 2025

Very warm and friendly welcome from reception, almost immediate access to the hygienist, detailed information and advice, excellent, modern equipment, happy positive clinician!

10th January 2025

The staff are so helpful and friendly and put the customer first. There is absolutely nothing I could fault. I became upset during my appointment and was shown much empathy.

10th January 2025

Constantly receive first class treatment and support from your dental staff, very ably helped by the administrative reception staff. Have been with this practice for over 40 years!

9th January 2025

Dr Darrah Buckley has given me enormous confidence and is very patient to explain and show me on his computer screen the detail of the work he is carrying out. Both he and the dental nurse are very attentive to saliver in my mouth which could cause me discomfort. I have been with this practice for many years and feel comfort that they have done their best for my teeth without leading me to pay for unnecessary work and costs.

9th January 2025

Very professional and friendly service.

8th January 2025

Staff are friendly and welcoming. The services provided are excellent.

7th January 2025

Professional respectful

RP

Russell Phillips

Great dental practice based in Caversham. I've been seeing Peter for 20+ years and would recommend anyone to see him, especially anyone nervous of going to a dentist as he really puts you at ease and each visit seems just like a friendly chat.

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