Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Leave a Google Review

Patient reviews

2190 Reviews

5.0

9th May 2026

Treatment for a very sore tooth, fitted in after about half an hour after phone call at very short notice. Treatment carried out was very smooth and delt with all my needs and cured the problem. Overall very satisfied. Jill was very understanding and helpfull.

9th May 2026

I am always made comfortable and at ease whatever treatment I am having.

9th May 2026

Overall Excellent

FP

F Potter

Very happy with my first visit and check-up. Sadaf is gentle and explains everything clearly, and the receptionists are friendly and efficient.

XZ

Xu ZHAO

Had a really good experience with the hygiene appointment today. The new cleaning method was much more comfortable than the traditional one, with far less sensitivity afterwards. The hygienist was very careful, gentle and thorough throughout the treatment. Everything was explained clearly and the whole experience felt professional and reassuring. Very pleased with the result, thank you! Stefanie;)

TS

Terry Spencer

A big thank you to both Dr Adam’s and Jill Henley for their great service and understanding.

7th May 2026

No fuss. Straightforward. Everyone friendly

2nd May 2026

A patient at this practice originally with myself and children for many years until they left home. Now I do not wish to receive treatment elsewhere as previous treatment in another area was not as good.

1st May 2026

Professional and respectful service. Easiness of booking. Tidiness of the clinic.

1st May 2026

Steph is a brilliant hygienist. She if professional and very personable. I always feel very comfortable in her chair, knowing I will be looked after and receive a great clean.

30th April 2026

The staff are all brilliant. Our dentist Peter is such a wonderful person and always makes me feel at ease. I would highly recommend this dental practice.

30th April 2026

Professional and Courteous

30th April 2026

Jill Hendy is great she been my hygienist for over 25 years. I was one of those children from 1970s who had tetracycline staining, so have been forced to have considerable dental surgery to enable me to function in every day life. Jill very understanding to my plight. They work hard to keep my mouth healthy.

30th April 2026

Everything went according to expectation.

CB

Caroline Birkby

Had a check up with Darragh which felt very thorough and gave me an update on where he has found something he wants another opinion on plus next steps. Gill was great with the hygienist appointment straight after and guided me on what I need to pay special attention to and how. A really great practice with all staff professional and friendly. I feel I am in expert hands with them and cannot recommend them highly enough.

29th April 2026

I’ve been going to Prospect Street Dentist for so many years . Therefore as the saying goes if it ain’t broke don’t fix it. So I can’t fault them. All the staff are friendly, polite & helpful. Some obviously I’ve known for ears & years.

29th April 2026

Friendly, polite and helpful staff team. They always explain everything clearly and make it easy to book. I am very satisfied with the service they provide.

25th April 2026

Very competent and friendly clinician. The reception were very helpful scheduling an appointment at very short notice. Many thanks!

24th April 2026

They are all so nice and helpful. From reception staff to dentist

24th April 2026

Everything was explained in detail and what is working and how to keep things on track

Prev Previous
Next Next