Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2281 Reviews

5.0
IM

Ian Manson

Painless jill is good at her job thanks

SH

Sara Hunnisett

Great service and Jill gave me useful tips which is appreciated.

10th July 2026

The hygienist is very friendly and patient. They are considerate of any gag reflex and give me time to relax.

WE

Will Etherington

Excellent, friendly and professional dentists and hygienists. I highly recommend them.

MK

monika kaczak

Thank you, Stefanie, for taking such great care of my teeth today. I've seen a few hygienists before, and I'll definitely come back to you. You cleaned each tooth carefully without rushing, and I really appreciated your thorough and gentle approach. Thank you!

9th July 2026

Dr Peter Lindholm is a highly experienced clinician. He also has a very pleasant and friendly manner. He is extremely knowledgeable about dentistry and that is why i see him.

EN

Elena Navarro

Very efficient and friendly service. Always willing to listen to your concerns.

9th July 2026

I was made to feel welcome and comfortable at reception. I was seen immediately, even though I was a few minutes early. The dentist explained the procedure to me at every stage. She told me the possible future for this particular tooth. All went well.

MI

Mark Iliff

Friendly professional service… you get what you pay for

8th July 2026

The staff are extremely professional and their welcome and warmth towards me, the patient, is very reassuring.

8th July 2026

The kindness of all the people involved with my visit.

WS

Wender Anderson Ferreira de Sousa

Amazing in every single way !

JR

Julie Record

As always, a highly professional experience. I would recommend all the staff at this Dental Practice, without hesitation.

GH

Gary Head

As always excellent service from a great team …. Thank you very much

JW

janice willis

Saw me at really short notice and I always trust the recommendations and treatment from my dentist there.

CP

Chris Peyton

On time, friendly and efficient<br>What more can you ask

DW

David Walker

Great service at this dentist - kind, professional and punctual

2nd July 2026

I am always very happy to go to the this surgery as I am always treated with respect and always put at ease because the staff are very kind and friendly.

2nd July 2026

Charming wellcoming makes feel better

SB

Suzanne Baily

A very friendly and efficient team. I had a bit of an emergency tooth situation and they were able to see me on the day I called. No waiting in reception, I was called in immediately. I had to go back and again no waiting in reception, I was seen immediately and treatment completed. Very kind staff. Very happy customer!

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