Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2321 Reviews

5.0

8th August 2026

Excellent service and Darrah is very considerate and kind. It was an hour of work but I felt reassured with the experience.

AM

Angela Manning

The dentist was very gentle and listened patiently to my issues before considering treatment.

DG

Dave Groark

Dentist and hygienist were knowledgeable and were on time.

PB

Penelope Baldwin

I had a consultation with Darragh about some medical concerns that might affect future dental procedures. Darragh was very thorough in his explanations and gave me the knowledge I need to make an informed decision on how I proceed.

SW

Sophie Walters

Fantastic dentist! Managed to get a cancellation appointment very quickly. Jill Adam explained what needed to be done very clearly and provided guided options.<br>She then made sure that knew what was happening, and that I was happy with the outcome.

DH

Doroty Hu

Stefanie is lovely, she makes even nervous patients feel calm.

JD

Julie Donnelly

Not saying how good they are cos I don’t want others to take my appointments it has to stay secret

FK

Fizz Kassam

The reception and dentist rooms are very clean. Always get good treatment.

6th August 2026

It was quick and Easy to book , Hygienist was amazing as always and talked me through my daily maintenance and always had the best intentions for my Dental health.

5th August 2026

I was a very nervous patient but now I have more confidence in the treatment I received.

N

Niamh

Fantastic service from Dr Darragh Buckley and hygienist Jill Hendey. Courteous, professional and efficient!

DD

Debra Dew

I made an emergency appointment due to chipping a tooth. Dr Buckley is my dentist and was able to see me the same day. I have been attending this dental practice for many years and was his mum’s patient for most of that time, staff are friendly and helpful. I would recommend this dental practice to anyone.

31st July 2026

Both Jill and Gill are highly competent clinicians and wonderful people. I have built up an excellent relationship with both over the last 30 years. Despite the fact my teeth are a challenge and a bit like the Forth Bridge work in progress, I enjoy going to the dentist. Both surgeries are very clean and the loo in the old surgery set the tone for the clinical experience you will have. Receptionists great too. I couldn’t ask for more other than getting enough cash together to complete my planned work on my mouth aka the Forth Bridge.

JR

Jo Ramsay

Friendly, professional staff.

MB

Madeleine Burton

Excellent experience. I get quite anxious about going to the dentist but the staff are very professional and really put me at ease. The dentist spent time explaining everything. Highly recommended!

JH

Jennie Harlowe

Marina was fantastic. I’m a nervous patient and she was very calming, put me at ease and helped me relax. She took time to talk through my treatment and answered my questions.<br>All the staff are friendly and helpful.<br>Thank you

IR

Ivor Randall

Ushered into surgery precisely on time! Stress free session with Gill as usual. To think I used to have a phobia about visiting the dentist!<br>Very smiley and helpful receptionists too.

CW

Chris Wright

Excellent service and friendly staff

27th July 2026

Able to have sessions with dedicated practitioner who know a great deal about my dental history.Excellent clinical environments in both old and new sites.Good connections between oral and general health made.Excellent advice and delivered in a very sympathetic fashion.

JM

Jill Maltese

Quick and professional service.

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