Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2352 Reviews

5.0

5th September 2026

Perfect as usualPolite friendly staff. Good professional.care

LH

lesley hammond

Friendly and efficient staff. Always feel they know what they're doing.

4th September 2026

Very professional

IP

Ian Parsons

Excellent dentist and hygenist: professional and positive.

TE

Timothy Erskine

Been going for several years, always very high quality and personable treatment

3rd September 2026

Everything was smooth and efficient, and all staff were kind, communicated brilliantly and were helpful and welcoming. Our family were treated respectfully and everything was explained perfectly.

JN

Jennifer Newman

Fabulous service and Dentist

1st September 2026

The staff are both highly competent and very personable

29th August 2026

We have visited this dental practice several times now, and we are very happy that a friend recommended it to us. This time, we came as a whole family — our children had their routine check-ups, my wife had an appointment, and I needed treatment for a chipped front tooth. The dentist did an excellent job and repaired it to a very high standard.The whole team are true professionals, from the friendly and polite reception staff to the dentists themselves. Everything is very well organised, clean and welcoming, and we always feel that we are in good hands. The level of care and professionalism is genuinely excellent.We are very happy with our experience and would definitely recommend this practice to others. Keep up the great work!

28th August 2026

Excellent service. My dentist was brilliant and explained everything. Highly recommended.

SW

Steven Wiggins

First time at a dentist for several years. The dentist was very thorough, explained everything clearly, including prices of further treatment. A very professional experience. would highly recommend if you've not been for a while or thinking of changing dentist.....thank you!

FB

Fiona Brown

Very happy to see Peter and Stefanie at Prospect Street Dental Practice. I wouldn’t go anywhere else.

27th August 2026

Everything went well from check in to the actual appointment. Great clinic and lovely staff

27th August 2026

I've been a patient there for many years and the staff are all friendly and professional and I feel well looked after.

27th August 2026

My dentist listened to my concerns, explained clearly what he would do, did what he said he would while talking me through what was happening and then showed me the results and discussed options with me. I was then very pleasantly surprised with how much the whole thing cost. For an emergency appointment I thought it would cost the earth but it didn’t. I felt like they did right by me not trying to milk my vulnerability.

MW

Mary Waite

Always good service. Have full confidence in this practice.

26th August 2026

Jill found why I was suffering food packing because of a missing filling. She cleaned the area thoroughly and informed Peter who I will be sing next week to resolve the problem.

NT

Niraj Thapa

The service was excellent! The receptionist made every effort to get in touch with me, and although I missed a few calls, I was able to book the next available appointment for the following day. Great service from start to finish! I will definitely be recommending them to my friends and family.

24th August 2026

I have always found this dental practice to be responsible, friendly, professional and very helpful. I am a nervous dental patient and have always been impressed with the clinicians care at this practice.

23rd August 2026

Professional and friendly.

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