Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2243 Reviews

5.0
MC

M Ch

I have been a patient at Prospect Street Dental Practice for several years and have consistently been impressed by the kindness, professionalism, and care shown by every member of the team. Recently, I experienced a minor dental emergency, and the reception staff were incredibly accommodating in arranging an earlier appointment with Marina. She resolved the issue quickly and expertly, making what could have been a stressful experience completely straightforward. I was particularly impressed by how gently the local anaesthetic was administered—it was genuinely the most comfortable and pain-free experience I've ever had. Thank you to Marina and the entire team for your exceptional care. I highly recommend Prospect Street Dental Practice

12th June 2026

Good care and friendly service. Efficient booking and mostly on time.

12th June 2026

Dr Lindholm was really good, explained what was going on with my teeth, addressed my concerns and was friendly and polite.Reception staff were helpful and friendly too.

JW

June Wyles

I have been attending the Prospect Street dental practice for many years and have always had excellent treatment. My hygienist and dentist are both fantastic and the receptionists are always very friendly! Just brilliant!!

SK

sohail kiani

Excellent hygiene appointment with Misha and her assistant, Brianna. Misha was professional, thorough and caring, taking the time to explain everything clearly and provide helpful advice. The cleaning was excellent and my teeth feel noticeably cleaner afterwards. Highly recommended. ⭐⭐⭐⭐⭐

11th June 2026

Peter and team is awesome

11th June 2026

On time efficient staff a good outcome

10th June 2026

Everything was as it should be

10th June 2026

I have rapport with Dr Adam and trust her to act in my best interests. Dr Adam always explains in a non patronising manner and at 80 years old I still have a full set of relatively healthy teeth.

10th June 2026

Dr Lindholme is an exceptional dentist. I have been fortunate to have been his patient for decades. The thoroughness of the staff is also to be commended

7th June 2026

Professional and friendly.

6th June 2026

Steff is very professional and made me feel at ease. All stadf are excellent

EJ

Edward Jones

Lovely staff. Very gentle and experienced

5th June 2026

I cannot recommend Jill highly enough. I travel hundreds of miles from the North East of England specifically to have my teeth cleaned by her, and I wouldn’t go anywhere else.Jill is absolutely outstanding at what she does. She is professional, knowledgeable, gentle and incredibly thorough. From the moment you sit in the chair, she puts you completely at ease and takes the time to explain everything.The results are always amazing, and my teeth have never looked or felt better. Her attention to detail and genuine care for her patients are second to none.If you’re looking for a hygienist who is exceptional at her job and truly cares about her patients, Jill is the best I’ve ever been to. Well worth travelling for and I cannot recommend her enough.

4th June 2026

Very competent dental hygienist.

4th June 2026

I was treated with respect and dignity for my age

4th June 2026

Happy with level of service and friendly approach of staff

4th June 2026

The combined pleasant personalities working at the practice alongside their professional approach

MB

ML BEla

I made an emergency appointment and was able to book on the same day. My appointment ran on time and the dentist/assistant were very good and efficient throughout the session.

3rd June 2026

Overall a very positive experience. Professional, friendly staff who explain well what they are doing and why.

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