Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2212 Reviews

5.0
AW

Abby Williams

Dr Buckley is far in the best dentist I have used since having teeth. Previously, I was put off ' The Dentist' for many years after poor care. I have been with the practice for over 6 years, I am always pleased with my treatment and now im invested in my dental health I routinely undertake preventative treatments with Gill -whos a top notch hygienist! If your looking for a great practice then look no further. Easy parking in Chester Street.

22nd May 2026

Considerate and patient staff as anxious patient

22nd May 2026

Nice people, friendly ambiance and knowledgeable personnel

HW

Heike Wiesner

Friendly, efficient team who really know their craft!

SJ

Shirley Johns

Very friendly and helpful I will definitely go back

SR

Saurav Rai

All the dentists here are amazing, the staff are great, and the hygiene standards are superb. They’ve got all the latest technology and cool gadgets, so you know you’re getting the best care possible. The team looking after you are highly skilled and use modern equipment throughout. And the cherry on top? All the specialists are under one roof. What more could you ask for?

DS

djamal salah

The hygienist and her assistant were extremely professional, meticulous and friendly, as always.

21st May 2026

Friendly professional staff, punctual, made me feel at ease

TS

Tessa Venuti Sanderson

I attended a hygienist appt today and was really impressed with how thorough she was. She put me at ease with the latest technology and was informative. Can’t ask for more!

MW

Mike Watson

Hygienst appointment. Good service as always.

PW

Peter Wood

All explained and options well described. Treatment successful with symptoms removed.

BB

Beryl Bartley

Nice atmosphere,friendly staff and happy dentist. What more could you want.

AM

Angela Macdonald

Very professional

DH

david halle

Jill Adam was empathetic clear and engaging. Explaining the treatment in advance and offering options.

SL

Sean Lapper

Lovely and professional staff

JS

Jan Steele

Mica is the most assuring dental hygienist I have met. She has an excellent bedside manner which makes me feel that I trust her judgment and advice.

13th May 2026

The team were efficient and highly competent.They are always polite and thorough.

13th May 2026

Always helpful and explained treatment options patiently

CH

Colin Hall

Just fine thanks

AN

Anita Nath

Routine visit with the hygienist. A very good 45 min clean of my teeth to improve gum health. Always appreciate the care provided by prospect street dental practitioners.

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