Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2333 Reviews

5.0

23rd August 2026

Professional and friendly.

LH

Linda Hyden

I came to the practice for my mormal 6 monthly hygienist visit. Jill has always provided brilliant cleaning procedures. Jill now uses the more up to date guided biofolm therapy using dye to stain plaque and then removing the plaque with a warm water spray. This is a much more comfortable method for my sensitive teeth..

MJ

Matthew Jones

Jill did a great job as usual. I trust her implicitly and she has been keeping me out of dental trouble for more years now than either of us care to remember! Very competent and professional. And friendly with it.

TC

Tony Cox

Excellent treatment, very professional staff

19th August 2026

Darragh was extremely thorough explaining to me and my daughter what would be happening at the appointment. He made her feel at ease and was very kind and helpful with the after care advice.

19th August 2026

Dr Buckley is professional, skilled, friendly and thoughtful. He has treated my children on the NHS for a few years and I have been really impressed with his skill and approach. So when my old dentist left my previous practice (and was replaced with another dentist who seemed to be more interested in the hard sell than what was best for the patient) I had no hesitation in moving over to Prospect Street. Dr Buckley did a great job on replacing a cracked filling. Injections were painless and he explained everything carefully in advance. Furthermore, the work cost just one third of what the other dentist had been planning to charge me, some of which would have been for work which wasn’t necessary. I highly recommend Prospect Street practice.

18th August 2026

Friendly, helpful and professional service by everyone.

DG

Dace Grīga

I visit Stefanie Binnee, a dental hygienist and therapist, every six months. My teeth are extremely sensitive, making dental care challenging, but she is remarkably thorough and attentive. You can feel a noticeable difference immediately following the appointment. I strongly recommend her services to anyone seeking exceptional hygiene.

13th August 2026

Always great service

13th August 2026

Just nice experience

WB

Wendy Beales

All the staff are pleasant and polite.<br>I have been a client of the practise for 40 years now !

JL

Jon Liddle

Excellent dental practise. My family has been with them many many years. Kind, courteous and knowledgable and competitively priced. Highly recommended

8th August 2026

Excellent service and Darrah is very considerate and kind. It was an hour of work but I felt reassured with the experience.

AM

Angela Manning

The dentist was very gentle and listened patiently to my issues before considering treatment.

DG

Dave Groark

Dentist and hygienist were knowledgeable and were on time.

PB

Penelope Baldwin

I had a consultation with Darragh about some medical concerns that might affect future dental procedures. Darragh was very thorough in his explanations and gave me the knowledge I need to make an informed decision on how I proceed.

SW

Sophie Walters

Fantastic dentist! Managed to get a cancellation appointment very quickly. Jill Adam explained what needed to be done very clearly and provided guided options.<br>She then made sure that knew what was happening, and that I was happy with the outcome.

DH

Doroty Hu

Stefanie is lovely, she makes even nervous patients feel calm.

JD

Julie Donnelly

Not saying how good they are cos I don’t want others to take my appointments it has to stay secret

FK

Fizz Kassam

The reception and dentist rooms are very clean. Always get good treatment.

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