Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2309 Reviews

5.0

31st July 2026

Both Jill and Gill are highly competent clinicians and wonderful people. I have built up an excellent relationship with both over the last 30 years. Despite the fact my teeth are a challenge and a bit like the Forth Bridge work in progress, I enjoy going to the dentist. Both surgeries are very clean and the loo in the old surgery set the tone for the clinical experience you will have. Receptionists great too. I couldn’t ask for more other than getting enough cash together to complete my planned work on my mouth aka the Forth Bridge.

JR

Jo Ramsay

Friendly, professional staff.

MB

Madeleine Burton

Excellent experience. I get quite anxious about going to the dentist but the staff are very professional and really put me at ease. The dentist spent time explaining everything. Highly recommended!

JH

Jennie Harlowe

Marina was fantastic. I’m a nervous patient and she was very calming, put me at ease and helped me relax. She took time to talk through my treatment and answered my questions.<br>All the staff are friendly and helpful.<br>Thank you

IR

Ivor Randall

Ushered into surgery precisely on time! Stress free session with Gill as usual. To think I used to have a phobia about visiting the dentist!<br>Very smiley and helpful receptionists too.

CW

Chris Wright

Excellent service and friendly staff

27th July 2026

Able to have sessions with dedicated practitioner who know a great deal about my dental history.Excellent clinical environments in both old and new sites.Good connections between oral and general health made.Excellent advice and delivered in a very sympathetic fashion.

JM

Jill Maltese

Quick and professional service.

24th July 2026

Peter Lindholme and assistants are always the best anyone could wish for. Peter has been my Dentist of choice for decades. He is exceptional in every way.

AR

Anjelika Rimkoute

Fantastic hygienist, first class service. Spotlessly clean practice and welcoming kind receptionist. A pleasure to visit.

23rd July 2026

Surgery is very clean and welcoming. Steph the hygienist is excellent and puts me at ease.

AB

Amanda Bedding

Great service and advice as always.

21st July 2026

Clinicians actually listen to my concerns and address them. It is very clear our hygienist is very passionate and dedicated to her profession and me as her patient. The ethos prevention is better than trying to fix something too late.

20th July 2026

Darragh and Jill are always professional and pleasant.

18th July 2026

Everyone showed my wife great kindness and gave her very professional treatment.

JS

Jade Saxil-Nielsen

Steph was really friendly and very accommodating throughout my hygiene appointment. I’m currently pregnant so struggle to be flat in the chair and nausea can cause gagging but she checked in several times to make sure I was ok and comfortable. She was very gentle and thorough and my teeth look and feel great!

17th July 2026

They are a modern and customer friendly practice

17th July 2026

I think Micah is the best hygienist I've ever seen. She is caring and professional. Warm and put yourself at ease. She definitely motivated to do better.

17th July 2026

Patient friendly

RA

Ray Allen

Lovely cool and comfortable waiting area, friendly and professional staff

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