Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Prospect Street Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Prospect Street Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 0118 947 2517 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Prospect Street Dental Practice.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Prospect Street Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

2295 Reviews

5.0

18th July 2026

Everyone showed my wife great kindness and gave her very professional treatment.

JS

Jade Saxil-Nielsen

Steph was really friendly and very accommodating throughout my hygiene appointment. I’m currently pregnant so struggle to be flat in the chair and nausea can cause gagging but she checked in several times to make sure I was ok and comfortable. She was very gentle and thorough and my teeth look and feel great!

17th July 2026

They are a modern and customer friendly practice

17th July 2026

I think Micah is the best hygienist I've ever seen. She is caring and professional. Warm and put yourself at ease. She definitely motivated to do better.

17th July 2026

Patient friendly

RA

Ray Allen

Lovely cool and comfortable waiting area, friendly and professional staff

SA

Sue Allen

Friendly, professional service

16th July 2026

The dentist dental nurse and receptionist were all kind and very informative

16th July 2026

Jill is great.

16th July 2026

I’ve been patient for over 40 years and always return despite very long journeys. Excellent care, great staff and no pressure selling.

TC

Tarnya Crombie

Kind , helpful and caring staff. Misha the hygienist is so calm and supportive. I have very sensitive teeth and gums and she does her very best to make me comfortable.

14th July 2026

Before the treatment i was explained what was going to happen. She listened to my problem and provided sound solutions. She is very thorough.

BP

Beverley Pope

Highly recommend, great service and friendly staff

RH

Ros Hastings

Great service with Jill Hendry

IM

Ian Manson

Painless jill is good at her job thanks

SH

Sara Hunnisett

Great service and Jill gave me useful tips which is appreciated.

10th July 2026

The hygienist is very friendly and patient. They are considerate of any gag reflex and give me time to relax.

WE

Will Etherington

Excellent, friendly and professional dentists and hygienists. I highly recommend them.

MK

monika kaczak

Thank you, Stefanie, for taking such great care of my teeth today. I've seen a few hygienists before, and I'll definitely come back to you. You cleaned each tooth carefully without rushing, and I really appreciated your thorough and gentle approach. Thank you!

9th July 2026

Dr Peter Lindholm is a highly experienced clinician. He also has a very pleasant and friendly manner. He is extremely knowledgeable about dentistry and that is why i see him.

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